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Dr. Stephanie Crewe Children’s Hospital of Richmond at VCU Photo by Isaac Harrell
Doctors make the worst patients, the absolute worst," says Dr. Susan Lanni of VCU Medical Center. "The only people worse than us are nurses." But if knowing a little too much about the health system can present its own problems, seeing things from a patient's perspective also opens the door to new insights.
One of four physicians interviewed about this topic, Lanni says, "That experience really changed how I'm dealing with patients. I thought I was pretty communicative with patients before, but now I've changed my whole game."
For our 2013 Top Doctors survey, we asked local physicians to tell us whom they would recommend in 82 categories. We also asked for nominations to recognize health-care workers in six special-honors categories: lifetime achievement, pediatric hospice nurse, physical therapist, hospital case manager, physician assistant and nurse practitioner.
We sent letters to 3,967 doctors, alerting them to our online survey. From that list of current licensed practitioners obtained from the Virginia Department of Health Professions, 543 responded to the survey, for a response rate of 13.7 percent.